This privacy policy (“Policy”) describes how Opstarts, Inc. collects and uses the personal information you provide on the websites https://www.opstarts.com and https://app.opstarts.com (“Websites”) which are owned and operated by Opstarts, Inc. (“Opstarts”, “we”, “us”, “our”), and all associated Opstarts services (“Services”) provided by Opstarts through these Websites.

Contact Information

If you have questions or complaints regarding our Policy or practices, please contact us at [email protected] or write to us at Opstarts, Inc., 156 2nd Street, San Francisco, CA 94105.

Information You Provide Us

If you email us through any of the contact us links on our Website, if you submit a request for information through our Website or if you submit a support ticket through our Website we may ask you for Personal Information including but not limited to your name and email address in order to respond to your questions, comments and requests. If you choose to correspond with us via email, we may retain the content of your email messages, your email address and our correspondence with you. If you register for an account, we will also collect Personal Information such as your name, email address, billing address, credit card information, and data entered into our Services.

Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Opstarts and our partners, affiliates, or analytics or service providers (including Google Analytics, Woopra, Segment, and Customer.io). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We may use “cookies” on or in conjunction with our Websites to help Opstarts identify and track visitors, their usage of our Websites, and their website access preferences. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. If you do not wish to have cookies placed on your computer you should set your browser to refuse cookies before using the Websites, with the drawback that certain features of the Websites may not function properly without the aid of cookies. We do not link the information we store in cookies to any Personal Information you submit while on our Websites.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

Support and Discussion Forums

If you participate in one of our support or discussion forums or comment on our blog, you should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside of Opstarts, who have access to those support or discussion forums or blog. Please be careful and responsible whenever you’re online by not posting any more Personal Information than you want revealed. In addition, if you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Please also note that a participant’s expressed opinion is his or her own and should not be considered to reflect the opinion of Opstarts. To request removal of your personal information from our blog or support and discussion forums, contact us at [email protected]

Use and Disclosure of Personal Information

Opstarts does not share, rent, trade or sell your Personal Information with third parties, except as described in this Policy. If you do provide us with Personal Information, we will only use it for the purposes described where it is collected or to deliver the Services you requested, and we will not sell, license, transmit or disclose this information outside of Opstarts unless (1) you expressly authorize us to do so, (2) it is necessary to allow our trusted service providers or agents (such as address list hosting companies, advertising and analytic companies, billing service providers, email service providers, search providers, security providers, live chat software providers and other similar service providers) to provide products or services for us or you, (3) it is necessary in connection with a sale of all or substantially all of the assets of Opstarts or the merger of Opstarts into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Opstarts is not the survivor; you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information or (4) otherwise as we are required or permitted by law. Also, we reserve the right to fully use and disclose any information that is not Personal Information (such as usage statistics and aggregated non-personally-identifiable data).

Updating, Correcting or Deleting Personal Information and Opstarts Accounts

You may correct, update, or delete your Personal Information by accessing it through the edit Account management Profile page or by emailing our Customer Support at [email protected] We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


In connection with promotions or other projects, we may ask you specifically whether you have objections with respect to a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt out of receiving commercial communications from Opstarts, please click on the “opt-out” or “unsubscribe” link in the communication or please contact us at [email protected] and your e-mail address will be removed from our marketing list.

Privacy of Minors

Our Websites and Services are not intended for children. We do not knowingly collect Personal Information from anyone under the age of 13.

Data Security

We restrict access to Personal Information collected about you at our Websites to our employees, our affiliates’ employees, those who are otherwise specified in this Policy, or others who need to know that information to provide the Services to you or in the course of conducting our business operations or activities. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your Personal Information collected via the website. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at [email protected]

Visiting our Website from Outside of the United States

If you are visiting our Websites from outside of the United States or otherwise contacting us from outside of the United States, please be aware that your Personal Information may be transferred to, stored or processed in the United States, where many of our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our Services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

Privacy Policy Changes

We reserve the right to modify this Policy at any time, so please review it frequently. If we make material changes to this Policy we will post those changes to this privacy policy on our blog and other places we deem appropriate, prior to the change becoming effective so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

General Terms and Conditions of Use

The terms of this Policy are incorporated into our general terms of use. Please review our terms of use at https://www.opstarts.com/terms.
This Privacy Policy was last updated on November 11, 2015.